Investment Solutions


Investment Solutions


Investment Solutions


How Can We Help?

Submit a request or go on our Live Chat to talk directly with our Client Services team.

Help Centre

We’re here to support you with any questions or issues you may have. Be sure to explore our resources in the help centre first for frequently asked questions around your account and trading with us.

Submit a request

If you can't find an answer to your questions, please email using the link below. You can also make account updates and change requests with necessary documents attachments using our secure form submission.

We aim to get back to you within two business days.

Live Chat

We’re always here to help, so if you want to chat with one of our friendly Client Services team during the 'Operating hours' stated below, you can press the chat button at the bottom right of your screen, and one of our members will attend to you.


We strongly recommend that you Submit a Request, along with any necessary attachments — but if postal correspondence is required, our mailing address is:

SelfWealth Ltd
Level 7, 130 Lonsdale Street
Melbourne 3000

Phone support

We focus our energy on email and Live Chat support.

Please be sure to contact us via either of those methods and we’ll ensure to provide you a timely response.

Operating hours

Live Chat is closed on Australian national holidays.

AUS: Mon – Fri
10am – 6pm | Sydney time (AET)

US: Tue – Sat
12am - 7am | Sydney time (AET)

HK: Mon – Fri
10am – 6pm | Sydney time (AET)